Send webhooks to other systems

Notify an external system automatically when events, contacts, venues or booking requests are created, updated or deleted.

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Björn von Känel
Written By Björn von KänelLast updated 19 days ago

A webhook sends a message to a web address of your choice whenever something happens in VenueMaster3000.

Who can do this: tenant administrators. You need the URL of the receiving system (ask your IT or tool provider).

  1. Open Settings → Integrations → Webhooks and click Add Webhook. Webhooks
  2. Enter a Name and the URL of the receiving system. Tick the Trigger Events: Event Created/Updated/Deleted, Contact Created/Updated/Deleted, Venue Created/Updated/Deleted, Booking Request Created/Updated. Keep Active switched on and click Create Webhook. Add webhook
  3. A dialog shows the Webhook Signing Secret once. Copy it with the copy button (or, if the clipboard is blocked, select it, copy it manually and click I've copied the secret manually), then click Done.
  4. The webhook appears in the list with its events and Last Triggered. The Delivery Log below shows each attempt with time, event, status, HTTP code and attempt number; failed deliveries can be retried with Retry. Webhook and delivery log
  5. Click ⋯ (Webhook actions) to Edit, Regenerate Secret or Delete the webhook. Webhook actions

Good to know

  • Only use URLs you trust – the webhook sends record data to that address.
  • Switch Active off to pause a webhook without deleting it.
  • Use the signing secret in the receiving system to verify that messages really come from VenueMaster3000 (HMAC-SHA256).

Related articles Manage API keys · API connectors for ticketing systems

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