Find, apply for and track your shifts as an external helper

Shifts are the heart of your work with VenueMaster3000: you see which shifts are open, apply and get notified when you are booked.

Who can do this: external helpers who belong to at least one team of the organization. You only see open shifts of your own teams.

1. On the dashboard click Browse Open Shifts (or open Events → My Shifts and click Open shifts). The tab Open Shifts lists the published shifts of your teams. Filter by team with All Teams or by date with From and To.
2. Open a shift to see date, time, venue and team, then apply. How applying works step by step is described in Apply for an open shift.
3. Events → My Shifts shows your work at a glance: Earned, Expected, Next shift and Open applications. The tabs Assigned, Applications & waitlist and Past list your shifts with venue, team, status and pay.
4. If you can no longer work a booked shift, request a withdrawal from the shift; your shift manager decides. See Your shifts at a glance (My Shifts).
5. After the shift you may be asked for a shift report (times, breaks, expenses, notes), see Write and review shift reports.

Good to know

• "No open shifts available" means there is currently no published shift for your teams. Check back later or ask your contact person to add you to the right team.
• You are notified when your application is approved, rejected or put on the waitlist.
• Pay is shown in your organization's currency (for example CHF).

Related articles Get started as an external helper · Apply for an open shift · Your shifts at a glance (My Shifts) · Write and review shift reports

Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)