Reset a forgotten password
Request a reset link by e-mail and set a new password.
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Written By Björn von KänelLast updated 14 days ago
If you forgot your password, you can set a new one yourself. This is also the way to change your password at the moment.
Who can do this: everyone with an account.
- On the Sign in page, click Forgot password?.
- Enter your Email and click Send reset link.
- You see Check your email with the address the link was sent to. Open the e-mail and click the link. If you entered a wrong address, click Try a different email.
- On Set new password, enter your New password and repeat it under Confirm password.
- Click Save password. After Password reset successful you can sign in with the new password.
Good to know
- The password needs at least 8 characters with at least one uppercase letter, one lowercase letter and one number. If the two entries differ you see Passwords don't match.
- The link expires after 24 hours. If you see Invalid or expired link, click Request a new link.
- No e-mail? Check your spam folder.
Related articles: Sign in, Change your personal settings
Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)
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