Set up and use two-factor authentication
Protect your account with an authenticator app and sign in with a 6-digit code.
BV
Written By Björn von KänelLast updated 14 days ago
Two-factor authentication (2FA) adds a second step to your sign-in: besides your password you enter a code from an app on your phone.
Who can do this: everyone with an account. Your organization can also make 2FA mandatory for all members.
- Install an authenticator app on your phone, for example Google Authenticator or Authy.
- Open the user menu, click Settings and open the tab Security. It shows Two-factor authentication is off.
- Click Enable Two Factor Authentication. On Set Up Two-Factor Authentication, click Begin Setup.
- On Scan QR Code, scan the code with your app. If scanning does not work, type the code shown under Or enter this code manually: into the app.
- Enter the 6-digit code from the app under Verification Code and click Verify. You see 2FA enabled; your profile now shows Secured with two-factor.
- From now on, after your password you see Two-Factor Authentication: enter the current 6-digit code from the app and click Verify.
Good to know
- The code changes every 30 seconds. If you see Verification failed, wait for a new code and try again.
- The 2FA screens are currently only in English.
- If you lose your phone, ask your administrator for help.
Related articles: Change your personal settings, Sign in
Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)
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