Log maintenance and report defects

Record repairs and checks for inventory items, follow them in the maintenance log and report broken equipment.

BV
Björn von Känel
Written By Björn von KänelLast updated 14 days ago

Keep a history of every repair or check, and let anyone on the team report a broken item in seconds.

Who can do this: logging maintenance needs the maintenance permission; reporting a defect needs the report permission.

  1. In Locations → Inventory, click … on an item and choose Log maintenance (or use More actions on the item page).
  2. Check the Date, choose a Status (Needs Maintenance, Fixed, Under Observation, Trashed) and describe the work in Description. Choose who did it under Done By (turn on Contact search to search all contacts), add a Comment, optionally assign a user and upload Photos or private Receipts. Click Save. Log maintenance
  3. The entry appears on the item's Maintenance tab with date, description, person and status. Maintenance tab
  4. Open the Maintenance Log tab of the inventory to see all entries. Search, filter by Status, sort and choose a date range, or Export them. Maintenance log
  5. Click … on an entry to Open item, Edit or Delete it. Open entries also offer Mark as done. Entry actions
  6. To report a broken item, open your user menu (top right) and choose Report a defect. Pick the Item, describe What is wrong? and click Report defect. Report a defect
▶ Watch the video

▶ Watch the video

Good to know

  • A defect report notifies the inventory team, sets the item to Needs maintenance and creates an open entry in the maintenance log.
  • Done By lists contacts; organizations currently appear there without a name.
  • In German, the Log Maintenance dialog is still shown in English.

Related articles Manage inventory items · Inventory item detail, photos and documents · Service partners for inventory

Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)

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