Report a broken item or give feedback
Tell the inventory team which item is broken, and where to send feedback about VenueMaster3000.
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Written By Björn von KänelLast updated 14 days ago
If a microphone, cable or spotlight is broken, you can report it in a few seconds, even without permission to edit the inventory.
Who can do this: everyone who is signed in; the inventory module must be active in your organization.
- Open the user menu at the top right and click Report a defect.
- Under Item, click Select an item and search by name or serial number. Pick the broken item.
- Describe the problem under What is wrong? (up to 1000 characters), for example "No sound on channel 2, cable is loose".
- Click Report defect. The inventory team is notified right away.
Good to know
- The item list shows the inventory number and the storage location, so you can pick the right one.
- To give feedback about the software itself or report a software error, use Support in the footer.
Related articles: Use the user menu, language, theme and focus mode, See what's new (release notes)
Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)
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Log maintenance and report defectsRecord repairs and checks for inventory items, follow them in the maintenance log and report broken equipment.Manage inventory itemsAdd equipment to your inventory, find it with search and filters, and edit, duplicate, tag, export or delete items.Use the user menu, language, theme and focus modeOpen your profile and settings, change the language, switch to dark mode, use focus mode, see recent activity and sign out.Contact supportSend a message to the VenueMaster3000 support team from inside the app.