Contact support
Send a message to the VenueMaster3000 support team from inside the app.
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Written By Björn von KänelLast updated 19 days ago
If something does not work as expected, write to the support team.
Who can do this: everyone.
- Click Support in the footer of any page (or open Settings → Support). The page Contact Support opens with the form Leave us a message.

- Fill in Name, Email and your message and send the form. The support team will get back to you.
- If the form does not load, click Open in new tab.
Good to know
- Describe what you did, what you expected and what happened instead – screenshots help.
- Broken equipment is reported to your own team with Report a defect, not to support (Log maintenance and report defects).
Related articles View your subscription and licensed modules · Log maintenance and report defects
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Report a broken item or give feedbackTell the inventory team which item is broken, and where to send feedback about VenueMaster3000.Use the user menu, language, theme and focus modeOpen your profile and settings, change the language, switch to dark mode, use focus mode, see recent activity and sign out.Log maintenance and report defectsRecord repairs and checks for inventory items, follow them in the maintenance log and report broken equipment.Find your way around VenueMaster3000The main menu, the global search and the icons in the header at a glance.
