Read and write messages

Messages is the team mailbox of VenueMaster3000. Shared inboxes of your organization and your personal accounts appear in one place.

Who can do this: people who may view messages; writing needs Compose messages, linking needs Edit message links. The mailbox only shows content once an administrator has connected an e-mail account (Settings → E-mail).

▶ Watch the video

1. Open Communication → Messages. On the left you pick the source (All message sources or a single account) and the mailbox: Inbox, Drafts, Sent, Spam, Trash, Archive, plus your Labels.
2. In the middle, switch between All mail and Unread and use Search mail. Click a message to read it on the right.
3. Click Compose to write a new e-mail. Enter recipients under To, the Subject and your text. Cc and Bcc are shown but not available yet.
4. Open Template & context to pick the Event and the Venue the message is about. This gives the message its context, for example for templates; pick a Template above if your organization has one.
5. Click Send. The bin at the bottom right discards the draft.
6. On an open message, use the actions to Assign to event, Assign to user, Link contact or create a Booking request from it, and to star, archive or mute the thread.

Good to know

• When you pick an event, its venue is filled in automatically.
• From shows which account sends the message, for example VenueMaster shared sender.
• Your own mail accounts are added via the source menu → Manage personal accounts.
• Parts of the mailbox are only in English in the German version.

Related articles: Handle booking requests, Read and manage your notifications

Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)