Invite users
Invite a team member or freelancer by e-mail, or import many invitations at once from a CSV or Excel file.
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Written By Björn von KänelLast updated 19 days ago
New colleagues get access to VenueMaster3000 through an invitation e-mail.
Who can do this: tenant administrators and people with the "manage users" permission.
- Open Settings → Users & Permissions → Users and click Invite User.
- Enter the Email. Choose the User Type (Staff for your team, External for freelancers), optionally a Role and Teams, and add a Personal Message. Click Send Invitation.

- The person appears in the list with status Pending until they accept the invitation.

- Click ⋯ next to a pending invitation to Resend invitation or Cancel invitation.

- To invite many people at once, click Import invitations, upload a CSV or Excel file (.xlsx) with first name, last name, e-mail, role and optional teams (separated by ;, max. 200 rows), choose the User type, default role and default teams, and click Show preview.


Good to know
- If the e-mail already belongs to a user, they are added to your organization instead of getting a new account.
- The invited person sets their own password when accepting – you never need to know it.
Related articles Manage users – profile, access and teams · Create and edit roles · Create and manage teams
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