What team members see in VenueMaster3000

The menu, dashboard and shift pages for team members without administrator rights, and what only administrators can do.

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Björn von Känel
Written By Björn von KänelLast updated 14 days ago

Team members (user type Team member) work with the same VenueMaster3000 as administrators, but see only what their role allows. This article shows the differences.

Who can do this: everyone with the user type Team member. What exactly you see depends on the role your administrator gave you.

  1. Your dashboard shows your own figures: Events this week, My shifts (your upcoming approved shifts), My tasks and Unread messages, plus Shift coverage and Upcoming events. Dashboard for team members
  2. Under Events you find Events and My Shifts. The shift planner and booking requests are only shown to people who may manage shifts or handle requests. Events menu for team members
  3. My Shifts collects everything about your work: Earned, Expected, Next shift and Open applications, and the tabs Assigned, Applications & waitlist and Past. Click Open shifts to apply for new shifts, see Apply for an open shift. My shifts
  4. Under Locations you see Venues; Inventory only appears if your role includes it. Under Communication you find Messages, Contacts and Notifications.
  5. In Settings you may see more pages than you can change. Creating teams, roles, API keys, webhooks or changing the branding is reserved for administrators: if you try, VenueMaster3000 shows Insufficient permissions and nothing is saved.

Good to know

  • If you miss a menu item you need for your work, ask your administrator to adjust your role.
  • Your personal settings (language, notifications, two-factor authentication) are always yours to change, see Change your personal settings.
  • External helpers see even less; see the category For external helpers.

Related articles Find your way around VenueMaster3000 · Apply for an open shift · Your shifts at a glance (My Shifts) · Read the dashboard

Applies to VenueMaster3000 v0.53.1 (as of 2026-10-27)

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