Settings & administration

For administrators: users, roles, permissions, templates, integrations, data and security.

BV

By Björn von Känel·29 articles

Set your organization name, logo and colorChange the organization name shown in the app, upload a logo and choose a primary color.

Equipment catalog – brands and productsAdd your own equipment brands and products for inventory suggestions, or hide global catalog entries.

API connectors for ticketing systemsConnect external ticketing and event management APIs to sync their data with VenueMaster3000.

Find your way around SettingsHow Settings are organized into groups and how to open a settings page from the menu or the overview.

View your subscription and licensed modulesSee your current plan, the modules your organization has licensed and your storage usage.

Set time zone and default languageChoose your organization's default time zone and language; each person can still pick their own language.

Invite usersInvite a team member or freelancer by e-mail, or import many invitations at once from a CSV or Excel file.

Manage users – profile, access and teamsFilter the user list, view a profile, change user type and role, and assign people to teams.

Create and manage teamsGroup people into teams for shift planning and communication, set a team focus and add members.

Create and edit rolesDefine roles with read, write, create and delete rights per area and see which users have which role.

Permissions matrixSee all roles and their rights in one table and switch individual rights on or off with one click.

Control what external users can seeChoose which modules and which event details freelancers and other external users can access.

Create tag groups and tagsOrganize events, venues, contacts, media, inventory and messages with tag groups and tags.

Add custom fieldsExtend events, contacts, venues and inventory with your own fields such as text, numbers, dates or drop-downs.

Import and export data (CSV)Import contacts, events, venues or inventory from a CSV file using the template, and export your records as CSV.

Security – 2FA, room conflicts and shift overlapsRequire two-factor authentication, decide how room double bookings are handled and whether shifts may overlap.

Check storage usageSee how much storage your organization uses, by module and file type, and which files are the largest.

Audit log – who changed whatReview every data change in your organization and set how long audit entries are kept.

Create e-mail templatesBuild reusable e-mails with variables for recipient, event and sender details.

Create event templatesSave recurring event settings like times, venue, expected attendance and ticket price as a template.

Set up e-mail forwarding and sender addressForward your existing mailbox into the VenueMaster3000 inbox and choose the From address for outgoing messages.

Connect Slack, Google Workspace and DropboxWhat the Slack, Google Workspace and Dropbox integrations do and how to start the connection.

Send webhooks to other systemsNotify an external system automatically when events, contacts, venues or booking requests are created, updated or deleted.

Manage API keysCreate API keys for integrations, decide who may create them and revoke keys you no longer need.

Cost categoriesManage the categories used to classify event costs and decide which ones count towards event success.

Set shift pay ratesDefine default pay rates per team and individual overrides for freelancers.

Choose how you get notificationsDecide per topic whether you get in-app and e-mail notifications, and set quiet hours for e-mails.

Contact supportSend a message to the VenueMaster3000 support team from inside the app.

Settings that are not available yetOverview of settings sections marked Coming soon or Rollout off, including personal integrations.